National Digital Identity, Singpass App
|TIMELINE||September 2020 - Present|
|ROLE||UX Designer, UI Designer|
The Singpass app is Singapore's national digital identity platform with more than 2.5 million users. With this app, users are able to prove their identity and/or make secured transactions with over 340 government agencies and private sector services.
My projects are expected to be shipped at the end of April 2021. As such, they can't be shared publicly yet. I'll be happy to chat more about them, so please feel free to reach out.
In the meantime, here's some of my highlights:
(1) Played a major role in UX and UI bug fixes for the Singpass app, following the Singpass rebrand. Worked closely with the engineering team to provide design clarification to ensure that users' transition to the new look will be seamless.
(2) Initiated and led the creation of a new design system, and advocated for it to be adopted by all designers working on the Singpass app, regardless of their teams. You can read more here.
(3) Currently supporting the growth and providing guidance to a service designer and a senior service designer who are learning/transition into the field of interaction design.
(4) In the span of 6 months, I've been the primary designer on a couple of design projects - being involved in them from project kickoff, working directly with external agencies and stakeholders, through to working with engineers for implementation. Most of these projects are still in the works, but I'll update this space when they are launched.